My World: June 2021…

This is part of a series of articles where our contributors describe how they think things will look a year from now.

The industry will experience consolidation, with an acceleration of technology and more flexible operating models among remaining players

The covid-19 pandemic has affected everyone and, sadly, been devastating for many. In business terms, at the time of writing (mid-April), my future revenues have been severely impacted by the cancellation or postponement of training courses, seminars and other speaking engagements and by the understandable desire of clients to preserve cash and batten down the hatches.

A lot of my work is advising business-owner clients on strategy and their business plans, so it would be ironic if I didn’t apply the same thought processes to my own business. I moved quickly in early March to rejig my business plans for 2020 and, importantly, to collect outstanding monies owed. I now expect revenues in 2020 to ultimately be half those of 2019, but I undertook a review of every aspect of my business and took appropriate action to ensure I survive. Like everyone, I have more fully embraced video conferencing and will be delivering more online training content. I have also hosted several industry round table discussion groups and presented at several webinars.